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Shipping Policy

Ripe'n Red

Last updated: June 12, 2025

Farm-Fresh Delivery Commitment

Fresh Delivery Promise

At Ripe'n Red, we take pride in delivering farm-fresh produce directly to your doorstep. As a farm-to-consumer platform, our shipping practices are thoughtfully aligned with natural harvesting cycles and logistical efficiency to ensure the freshest experience possible.

Shipping Timeline

Orders are typically shipped within 12 to 24 hours from the time of confirmation. Delivery timelines may vary based on your geographical location, harvest availability, and logistics partner capacity.

Processing Time

Most orders are processed and dispatched within 12-24 hours to maintain optimal freshness of our produce.

Fresh Harvest Fulfillment

We align our dispatch schedules with harvest patterns. Some products are shipped immediately, while others may require waiting for the next fresh harvest cycle to ensure optimal quality and nutrition.

Immediate Dispatch

Ready-to-ship products harvested and prepared for immediate delivery.

Harvest-Aligned

Seasonal products that wait for optimal harvest timing for peak freshness.

Shipping Partners

We work with trusted third-party courier and logistics providers to enable nationwide delivery. While we monitor shipments closely, actual delivery times may be affected by external factors.

Shipping Charges

Shipping fees depend on your location, order value, and delivery method selected. All charges are transparently displayed at checkout. Occasionally, free shipping may be offered as part of promotional campaigns.

Free Shipping Offers

Watch for promotional campaigns offering free shipping on qualifying orders!

Delivery Areas

We deliver to most serviceable PIN codes in India. If your address is currently outside our service range, you will be notified at checkout. We're actively expanding our network to reach more areas.

Order Processing and Handling

Processing Guidelines

  • Orders are processed from Monday to Saturday (excluding public holidays)
  • Processing may take longer during high-demand periods, adverse weather, or limited harvest availability
  • All perishable goods are securely packed in hygienic, protective packaging for transit

Address Accuracy

Please ensure all shipping details (name, address, phone number, PIN code) are accurate. Incorrect or incomplete addresses may result in delivery failure or delay, and we are not liable in such cases.

Important

Double-check your delivery address and contact details to ensure smooth delivery.

Delivery Attempts & Failure

Our logistics partners usually attempt delivery up to 2 times. If delivery fails due to unavailability or unreachable addresses, the order may be canceled and will not qualify for a refund due to the perishable nature of the products.

Tracking and Notifications

Once your order is shipped, you will receive tracking details via email/SMS (if applicable). You can monitor your shipment status in real time.

Delays and External Factors

Circumstances Beyond Our Control

  • Unforeseen events like natural disasters, strikes, or transport disruptions may cause delays beyond our control
  • In such cases, we will notify you promptly and work to resolve the issue as quickly as possible

International Shipping

Currently, we do not offer international shipping. Our services are limited to domestic delivery within India.

Support and Contact

If you encounter shipping issues or delays beyond the estimated timeframe, please contact our support team at riipenred@gmail.com. Be sure to include your order number and relevant details.

Response Time

Within 24 hours

13. Policy Updates

Ripe'n Red reserves the right to amend this Shipping Policy at any time. Any changes will be reflected on this page with an updated effective date.

Last updated: June 12, 2025 | Version 1.0
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